Terms & Conditions
1. OUR AGREEMENT WITH YOU
1. PUTTING OUR ARRANGEMENT IN PLACE
1.1 In this Agreement, we are Daniel Footwear of
Mam House, Roseville Road, Leeds, LS8 5DT
and you are the person detailed on the Order Forms.
1.2 Our Agreement is made on the date we deduct payment from your credit card the details of which you provided on the Order Form.
1.3 Our Agreement includes all correspondence from us to you and the descriptions of the Goods as provided by us on our Website or otherwise.
2. MAKING YOUR CHOICE AND ORDERING
2.1 Peruse our Website and select your chosen products.
2.2 Complete the Order Form in full and follow the instructions detailed on the Website.
3. WHAT HAPPENS NEXT
3.1 If your chosen products are in stock your Order will be processed. We will deduct the price payable for your chosen products from your nominated credit card and your chosen products will be despatched to you within 48 hours. We can only deliver to the registered billing address.
3.2 Should you not receive your chosen products within 10 days of us confirming their availability to you, please contact us to let us know so that we can investigate with the courier . (Non UK mainland orders allow up to 20 days). You will then be given the choice of:
3.2.1 cancelling your order whereupon we will refund the Price you paid or
3.2.2 wanting a further agreed time period after which if your chosen products have not been received then option 3.2.1 will be available to you.
3.3 Should you choose option 3.2.1 then your refund will be made to the credit card you nominated on your Order Form.
4. IF YOU ARE NOT SATISFIED
4.1. You may return the products to us where upon a full refund will be made as described in 3.2 above provided that the products are returned unworn and in the same conditions as received within 9 days of your receipt of the goods. At present, we are accepting orders back 9 days after Christmas Day. To return your goods please call our head office (0113 3899899) to arrange a collection.
4.2 You may request replacement products, which we will dispatch to you (subject to availability) on receipt of the original products which were not satisfactory from you. The returned items will be refunded and a new order will be placed.
4.3 Return of faulty or damaged goods should be made in accordance with the arrangements detailed in the information pack which accompanied your chosen products.
4.4 Daniel Footwear does not refund any postage paid. Please note, we do not offer free returns on items purchased in sales or promotions.
4.5 For free promotional items: all promotions items, whether won or received together with an original purchase is not returnable on its own for a refund.
4.6 For items bought that includes a free promotional item: in the event of a return for refund, the customer is expected to return the promotional item together with the original item bought otherwise the retail price of the promotional item will be deducted from the refund amount.
5. BASIS OF SALE
5.1 The terms of this, Our Agreement with You, shall govern our contract to the exclusion of any other terms and conditions.
5.2 Any typographical clerical or other error or omission in any sales literature price list acceptance of offer or other document or information issued by us is subject to amendment by us where reasonable in all of the circumstances to do so.
5.3 You are responsible for ensuring the accuracy of your Order and the details provided in your Order Form.
5.4 The quantity and description of your chosen products shall be those set out in the Order Form unless we subsequently agree otherwise.
6. PRICE OF THE GOODS
6.1 The price of the Goods shall be the price quoted by us on our Website next to the illustration/description of your chosen products, unless agreed otherwise by us in writing.
6.2 The price is inclusive of any payable value added tax in the UK. Customers outside the EU will automatically receive a 12% discount off the cost of the goods
6.3 Buy One Get One Free
Add an item to your shopping basket from a buy one get one free promotional catalogue and you may add a further item from the same catalogue at no extra charge.
The cheaper of the two items will be free.
Items from different promotions cannot be mixed - for the purposes of calculating the free item, items must come from the same promotion.
If you cancel the full price item in your basket prior to dispatch, the free item will revert to full price as currently displayed on the site.
returns of combination purchases ("buy one, get one free" or "get the lowest priced item free"), you must return any free items or vouchers back with the product for us to process a refund.
7. RISK AND PROPERTY
7.1 Risk of damage to or loss of your chosen products shall pass to you on delivery of them.
7.2 Notwithstanding delivery and the passing of risk in your chosen products or any other provision of this Agreement property in your chosen products shall not pass to you until we receive cleared funds payment in full of the price of your chosen products.
8.1 We warrant that you will be entitled to the benefit of any warranties or guarantee given by you the suppliers to us of your chosen products. This does not affect your statutory rights.
8.2 You warrant that the information entered onto the Order Form is true.
8.3 Where we sell to you under a consumer transaction (as defined by the Consumer Transactions (Restrictions on Statements) Order 1976) your statutory rights are not affected by this Agreement.
9. FORCE MAJEURE
We shall not be liable to you or be deemed to be in breach of this Agreement by reason of any delay in performing or any failure to perform any of our obligations if the delay or failure was due to any cause beyond our reasonable control. Without prejudice to the generality of the foregoing the following shall be regarded as causes beyond our reasonable control:-
9.1 Act of God explosion flood tempest fire or accident;
9.2 war or threat of war sabotage insurrection civil disturbance or requisition;
9.3 acts restrictions regulations bye-laws prohibitions or measures of any kind on the part of any governmental parliamentary or local authority;
9.4 import or export regulations or embargoes;
9.5 strikes lock-outs or other industrial actions or trade disputes (whether involving employees of us or of a third party);
9.6 power failure or breakdown in machinery.
10.1 If any provision of this Agreement is held by any competent authority to be invalid or unenforceable in whole or in part the validity of the other provisions of this Agreement and the remainder of the provision in question shall not be affected thereby.
10.2 The Contract shall be governed by the laws of England
11. WHOLE AGREEMENT
The terms and conditions set out in this Agreement represents the entire Agreement.
12. DELIVERY TERMS
Standard: Delivery takes 3-4 working Days. (Sent via City Link). Our standard delivery charge is £3.99
Next Day: Orders placed before 11am Monday – Thursday will be sent next working day via Courier service City Link. Expect delivery between 9-5 Monday – Friday, no deliveries are made over the weekend. Our next day delivery charge is £4.99
UK Priority Delivery: Delivered within 48 hours Monday -Thursday using currier City Link, Our Priority Delivery charge is £4.99
Country Shipping Cost
Channel Islands (2-3 days) £18.00
Hebrides +Orkney Island £18.00
South Africa £17.00
New Zealand £21.00
Rest Of The World £30.00
We reserve the right to change these terms and conditions at any time.